Client: NAVAIR/Foreign Military Sales (FMS)/Cooperative Program Partner (CPP) Customers


Material acquired by FMS/CPP customers often requires the same deficiency reporting that US military activities perform when the material is found to be defective or fails prematurely. The process used by FMS/CPP customers to report and adjudicate these issues was cumbersome and often left the FMS/CPP partner in the dark concerning the status of any investigation.


Sierra software developers modified the Joint Deficiency Reporting System (JDRS) website to enable Foreign Nationals to originate and maintain awareness of investigations they request.

  • NAVAIR Security Office (Air 7.2) approved the process for Foreign National access to JDRS.
  • Sponsoring Program Office given responsibility for vetting and authorizing FN access.
  • Customer participation is enabled in the deficiency reporting process.
  • JDRS access controls provide data segregation by country, aircraft, or role in the process.


  • Customer country uses the same website and processes to report deficient material as US counterparts.
  • NAVAIR programs can correlate deficient material between domestic and foreign aircraft configurations.
  • The standardized process to process investigations eliminates the country’s unique solutions.
  • NAVAIR programs often used domestic resources to input data provided by customers. FMS/CPP customers can now directly input deficiency data to JDRS, resulting in a lower cost to the customer.
  • Investigation details must be sanitized by the program Foreign Disclosure Officer (FDO) before release to any Foreign Nationals. Customers receive updates to the investigation.
  • The same workflow process as US Military submitted data provides consistency regarding where the report is originated or investigated.

Sierra Management and Technologies, Inc., is a small, disadvantaged, minority-owned business.